PRIVACY POLICY
Last Updated: January 1, 2025
Dream Design Tops and Customs LLC (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and share your information—including phone numbers and SMS communication data—when you interact with our website, request our services, or communicate with us.
1. Information We Collect
We may collect the following types of personal information:
- Contact Information: Name, email address, phone number, and mailing address
- Project Details: Information you provide related to painting or home improvement services
- Communication Data: Content of messages, call logs, and your communication preferences
- Usage Data: IP address, browser type, device information, and interactions with our website
2. How We Use Your Information
We do not sell or rent your personal information. We may share your data with:
Service Providers: Trusted vendors who help us operate our business (e.g., hosting, communication tools)
Legal Obligations: When required to comply with applicable laws or legal proceedings
Business Changes: In the event of a merger, sale, or restructuring of our business
3. SMS Messaging & Phone Number Use
By providing your phone number to Dream Design Tops and Customs LLC, you consent to receive SMS communications from us.
Purpose: SMS messages may include project updates, appointment confirmations, and similar messages.
Frequency: Message frequency may vary depending on your engagement with us.
Opt-Out: You can opt out at any time by replying STOP to any SMS message you receive from us. To request assistance, reply HELP.
Rates: Message and data rates may apply depending on your carrier and service plan.
Third-Party Providers: We may use third-party messaging services, such as Twilio, to facilitate SMS delivery. These providers are only given access to information required to send the message and are obligated to protect your privacy.
4. How We Share Your Information
We are committed to protecting your privacy and do not sell, trade, or rent your personal information to third parties for marketing purposes. We may share your information with trusted partners and third-party service providers, such as subcontractors, material suppliers, or payment processors, but only to the extent necessary to fulfill your requested services, complete your project, and process payments. We may also disclose your information if required by law to comply with a subpoena, court order, or other valid legal process.
5. Data Security
We implement reasonable and appropriate measures to safeguard your personal information from unauthorized access, loss, misuse, or disclosure. These include secure data storage and restricted access protocols.
6. Data Retention
We retain your information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
7. Your Rights and Choices
You have the right to:
- Access, update, or request deletion of your personal data
- Withdraw consent to SMS or marketing communications
- Request more details on how your data is used
To exercise any of these rights, please contact us using the information below.
8. External Links
Our website may include links to external websites. We are not responsible for the privacy practices or content of those third-party sites.
9. Policy Updates
This Privacy Policy may be updated from time to time. Changes will be reflected by updating the “Last Updated” date at the top of this page. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact:
Dream Design Tops and Customs LLC
[email protected]
(865) 243-0379
3321 Roberts Road, Mascot, TN 37806
Contact Us
Text Us: (423) 436-7964
Email Us: [email protected]
Address: 3321 Roberts Road, Mascot, TN 37806
Opening Hours & Avg. Rating
Monday – Sunday: Open 24 hours, 365 days a year
4.6-Star Average Rating
Reviews ⭐⭐⭐⭐⭐
87-1984537
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